Last Updated: August 2026

At Renew It Shoe Repair (accessible via https://renewitshoerepair.store), this page lists the ways you can pay for an order, how the payment is handled, and what happens if a transaction does not go through.

Checkout is the point where an online store asks for the most trust, and the simplest reassurance we can offer is a short account of where your card details actually go, which is not to us. Everything below applies to every order, whether it is a single pair of booties or several.

By placing an order, you agree to the terms below. If a payment question is not answered here, email [email protected] before you order and we will answer it.

At a Glance: Payment

Methods We Accept

• PayPal. Pay from your PayPal balance or a linked funding source.
• Debit card. Visa, Mastercard, American Express and Discover debit cards issued in the United States.
• Credit card. Visa, Mastercard, American Express and Discover.

How Payment Is Processed

Every transaction runs through the PayPal gateway, which is PCI DSS compliant. You do not need a PayPal account to use a card: choose the card option at checkout and pay as a guest. Whichever route you take, the card details are entered on the processor's side rather than ours.

Payment Security

We never see, store or have access to your full card number, expiry date or security code. What comes back to us is a transaction reference and an authorization result, which is all we need to release an order. The site runs over an encrypted connection throughout. How the rest of your order data is handled is set out in the Privacy Policy.

When You Are Charged

Payment is taken in full at checkout, once, when the order is placed. There are no installments, no deposits and no recurring charges, and nothing is ever charged again after the order has shipped.

Currency and Foreign Transaction Fees

All prices and charges are in US Dollars. If your card is issued outside the United States, your bank may add a foreign transaction fee and apply its own exchange rate. That charge comes from the issuer and is not something we set or receive.

Sales Tax

Sales tax is calculated at checkout where applicable and shown on the order summary before you confirm. There are no other charges added after that point.

Failed or Declined Payments

If a payment is declined, no order is created and nothing is charged. Common causes are worth checking before trying again.

• A billing address that does not match the one on file with the card issuer
• An expired card or a mistyped security code
• A daily spending limit or a fraud block on the account
• Insufficient funds on a debit card or in a PayPal balance

If it still will not go through, email us. We can often tell from our side whether the attempt reached the gateway at all, which usually points to the answer.

Pending Authorizations

A declined or abandoned attempt sometimes leaves a pending authorization on your statement. It is not a charge, it never settles, and the issuer releases it within a few business days. If one lingers longer than that, tell us and we will confirm in writing that no payment was taken, which is usually what the bank wants to see.

Refunds

Refunds are issued to the original payment method. The timing, the conditions and the note about how long a bank takes to post the money are all set out on the Return & Refund Policy.

Changes to This Policy

If our accepted methods or our processor change, this page is updated and the revision month under the title records it.

Payment Questions

If a payment did not go through, or a charge looks wrong, send us the order number and we will check it from our side.

Thank you for shopping with us, and for keeping a good pair of boots in service.